CUSTOMER SERVICE AGENT

INFORMATIE

Bedrijf Maersk
Geplaatst op 15/09/2022
Standplaats Rotterdam
Werklocatie Rotterdam
Provincie Zuid-Holland
Aantal uren per week 40 uur
Dienstverband
Carriereniveau
Opleidingsniveau

FUNCTIEOMSCHRIJVING


A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

Key Responsibilities

Within shipping and logistics proactive communication and information flow towards our customers is the key in ensuring transparency end-to-end.

• Proactively monitor all outgoing and incoming cargo for your customers, advising them on our e-solutions and service offers, answering customer requests via email, telephone or chat

• Finding out-of-the-box solutions that improve the supply chain of your customers

• Take full ownership of the customer experience by managing the end-to-end shipm...

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